The Veterans Affairs Department has figured out how to fix a backlog of health care applications that dates back at least four years: Enforce a law requiring veterans to furnish the necessary paperwork, or the applications will be closed.
In a press release issued on Monday, VA officials said the department will “extend the healthcare enrollment application for one year” to 545,000 veterans who have applied for VA health care to allow time for VA to contact them and for the veterans to furnish the required information.
By law, VA must notify applicants with incomplete applications, and if the veteran receives the notice but does not provide the information, the department closes the request.
In the past, the VA’s Health Eligibility Center has not tracked the status or timing of applications, resulting in an applications backlog that includes the applications of 545,000 living veterans and 245,000 deceased veterans.
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